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Questions about tickets, passes, helicopter flights, boat cruises, or museum entries? Our support team replies within one business day (Mon–Fri, 09:00–17:00 ET).
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Whether you want help choosing between observatories (Empire State, Top of the Rock, SUMMIT), sorting Statue of Liberty options (Ferry, Pedestal, Crown), or bundling popular experiences like hop-on hop-off buses, harbor cruises, and museum tickets, send us a note. Include your preferred dates, party size, and any booking reference so we can assist you faster. We currently provide support in English and Spanish.
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Our NYC specialists monitor this inbox throughout the work-week. Expect friendly, detailed answers and practical tips to make your New York itinerary smooth and memorable.